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Published on Wednesday, 4 January 2012in
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When any app starts misbehaving under Windows 7 then all your friends need do is click Start, type PSR and press Enter, then click Start Record.
If they then work through whatever they're doing then the Problem Steps Recorder will record every click and keypress, take screen grabs, and package everything up into a single zipped MHTML file when they're finished, ready for emailing to you. It's quick, easy and effective, and will save you hours of troubleshooting time.
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